Resolved after 36 minutes, affecting New Account Opening and iOS App and 1 more, on January 22, 2021.
We are continuing to monitor the situation closely, but you should be able to use the app now. Once again we apologise for any inconvenience caused.
Affected components
New Account OpeningiOS AppAndroid App
Update timeline
- identified Jan 22, 2021, 05:32 PM UTC
Some customers may be experiencing issues making payments and with some app functions. We are investigating and are looking to resolve as soon as possible. We are sorry for any inconvenience.
- monitoring Jan 22, 2021, 05:45 PM UTC
We are continuing to monitor the situation closely, but you should be able to use the app now. Once again we apologise for any inconvenience caused.
- resolved Jan 22, 2021, 06:08 PM UTC
This incident has been resolved.
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