Resolved after 2 hours 29 minutes, affecting International Payments, on March 31, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
International Payments
Update timeline
- investigating Mar 31, 2021, 12:33 PM UTC
We are aware that some customers may be experiencing problems when trying to attempt to make international payments, and receiving quotes for sending GBP to other currencies. Our team are aware and looking into this to resolve it as soon as possible. Please do attempt to retry your payment as it may work. We’re sorry for any inconvenience.
- monitoring Mar 31, 2021, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2021, 03:03 PM UTC
This incident has been resolved.
Your product runs on more than Starling Bank
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services