Resolved after 2 hours 1 minute, affecting Debit Cards, on April 15, 2021.
The service has now been restored and online card transactions are processing normally. We are monitoring the situation closely.
Affected components
Update timeline
- investigating Apr 15, 2021, 07:28 AM UTC
We’re aware that some customers may be experiencing problems when trying to complete online card transactions. Our team are aware of the issue and working to fix this as soon as possible. If the merchant has an option to pay by mobile wallet, please try this option for making your payment. We’re sorry for any inconvenience.
- monitoring Apr 15, 2021, 09:02 AM UTC
The service has now been restored and online card transactions are processing normally. We are monitoring the situation closely.
- resolved Apr 15, 2021, 09:30 AM UTC
This incident has been resolved. We’re sorry for any inconvenience.
Your product runs on more than Starling Bank
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services