Resolved after 2 days 23 hours, affecting Android App, on September 26, 2021.
We have identified the issue causing some customers to experience problems with our Android app. A fix has been released and we are monitoring closely.
Affected components
Update timeline
- investigating Sep 26, 2021, 03:50 PM UTC
We are receiving reports that some customers are experiencing problems with our latest Android app. We are currently investigating and apologise for any inconvenience caused.
- investigating Sep 27, 2021, 08:54 AM UTC
Some customers are experiencing problems with our latest Android app. We apologise for any inconvenience. We expect to have a fix in place soon.
- monitoring Sep 27, 2021, 08:03 PM UTC
We have identified the issue causing some customers to experience problems with our Android app. A fix has been released and we are monitoring closely.
- resolved Sep 29, 2021, 03:01 PM UTC
This incident has been resolved.
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