Starling Bank incident

Card Payments

Resolved after 1 hour 22 minutes, affecting Debit Cards, on February 7, 2022.

investigating Feb 07, 2022, 05:01 PM UTC

We’re aware that some customers may be experiencing problems when trying to complete some card transactions. Our team are aware of the issue and working to fix this as soon as possible. We’re sorry for any inconvenience.

Started
Feb 07, 2022, 05:01 PM UTC
Resolved
Feb 07, 2022, 06:24 PM UTC
Duration
1h 22m
Detected by Pingoru
Feb 07, 2022, 05:01 PM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Feb 07, 2022, 05:01 PM UTC

    We’re aware that some customers may be experiencing problems when trying to complete some card transactions. Our team are aware of the issue and working to fix this as soon as possible. We’re sorry for any inconvenience.

  2. resolved Feb 07, 2022, 06:24 PM UTC

    This incident has now been resolved.

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