Starling Bank incident

Card Payments

Resolved after 2 hours 4 minutes, affecting Debit Cards, on April 3, 2023.

monitoring Apr 03, 2023, 08:53 AM UTC

We had some card issues earlier. Your card should now be working as expected. We're very sorry for any inconvenience caused.

Started
Apr 03, 2023, 08:03 AM UTC
Resolved
Apr 03, 2023, 10:07 AM UTC
Duration
2h 4m
Detected by Pingoru
Apr 03, 2023, 08:03 AM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Apr 03, 2023, 08:03 AM UTC

    Some customers may experience issues with card transactions and ATM withdrawals. We are investigating and will resolve this as soon as possible. We are sorry for any inconvenience.

  2. identified Apr 03, 2023, 08:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2023, 08:53 AM UTC

    We had some card issues earlier. Your card should now be working as expected. We're very sorry for any inconvenience caused.

  4. resolved Apr 03, 2023, 10:07 AM UTC

    This incident has been resolved.

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