Resolved after 37 minutes, affecting API Boleto and API Boleto Payment and 1 more, on October 24, 2025.
We are continuing to investigate this issue.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- investigating Oct 24, 2025, 02:06 PM UTC
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
- investigating Oct 24, 2025, 02:25 PM UTC
We are continuing to investigate this issue.
- resolved Oct 24, 2025, 02:44 PM UTC
This incident has been resolved.
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