Resolved after 7 hours 4 minutes, affecting API Boleto and API Boleto Payment and 1 more, on August 16, 2024.
The communication was re-established and the system is back to normal.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- identified Aug 16, 2024, 12:52 PM UTC
There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 15th of August. Our team is already working to resolve the problem and restore the service as quickly as possible.
- identified Aug 16, 2024, 01:12 PM UTC
The communication was re-established and the system is back to normal.
- resolved Aug 16, 2024, 07:56 PM UTC
This incident has been resolved.
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