Resolved after 2 hours 45 minutes, affecting API Boleto and API Boleto Payment and 1 more, on February 4, 2025.
There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 4rth of Feburary. Our team is already working to resolve the problem and restore the service as quickly as possible.
Affected components
Update timeline
- investigating Feb 04, 2025, 12:49 PM UTC
There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 4rth of Feburary. Our team is already working to resolve the problem and restore the service as quickly as possible.
- resolved Feb 04, 2025, 03:35 PM UTC
This incident has been resolved.
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