Resolved after 15 minutes, affecting API Boleto and API Boleto Payment and 1 more, on May 29, 2025.
This incident has been resolved. All pending payments and boletos have been updated.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- investigating May 29, 2025, 01:54 PM UTC
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
- resolved May 29, 2025, 02:09 PM UTC
This incident has been resolved. All pending payments and boletos have been updated.
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