Resolved after 2 hours, affecting API Boleto and API Boleto Payment and 1 more, on July 9, 2025.
There is an instability in the communication with our settlement bank. The resolution status for some of yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- investigating Jul 09, 2025, 01:00 PM UTC
There is an instability in the communication with our settlement bank. The resolution status for some of yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
- resolved Jul 09, 2025, 03:01 PM UTC
This incident has been resolved. All status were updated.
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