Resolved after 1 hour 33 minutes, affecting API Boleto and API Boleto Payment and 1 more, on July 25, 2025.
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- investigating Jul 25, 2025, 01:07 PM UTC
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
- resolved Jul 25, 2025, 02:40 PM UTC
This incident has been resolved.
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