Standard Bank incident
Payments failure on digital channels and ATM's experienced
Major Vendor's status page →
Resolved after 51 minutes, affecting Buy Airtime and Data and Buy Airtime and Data and 1 more, on May 3, 2021.
Services on payments failures are fully restored. We sincerely apologise for the disruption to banking services
Affected components
Buy Airtime and DataBuy Airtime and DataBuy ElectricityBuy ElectricityPlay LottoPlay Lotto
Update timeline
- investigating May 03, 2021, 02:50 PM UTC
Some customers may not be able to process payments, purchase recharge vouchers and some ATM payment failures may also be experienced
- identified May 03, 2021, 03:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 03, 2021, 03:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 03, 2021, 03:41 PM UTC
Services on payments failures are fully restored. We sincerely apologise for the disruption to banking services
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