Standard Bank incident
Some customers may be experiencing intermittent delay in receiving OTP notifications
Resolved after 30 minutes, on June 1, 2021.
Earlier mobile network providers experienced difficulties delivering OTP to some of our customers. This issue has now been resolved. We apologise for the inconvenience.
Update timeline
- investigating Jun 01, 2021, 12:38 PM UTC
Some of our customers may be experiencing an intermittent delay in receiving OTP messages. The mobile network provider's technical teams are working to resolve the problem soonest. We apologise for the inconvenience caused.
- identified Jun 01, 2021, 12:40 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 01, 2021, 01:08 PM UTC
Earlier mobile network providers experienced difficulties delivering OTP to some of our customers. This issue has now been resolved. We apologise for the inconvenience.
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