Standard Bank incident

Customers may experience slow response times on the Mobile banking App

Resolved after 4 hours 51 minutes, affecting Account Tiles, on August 3, 2021.

resolved Aug 03, 2021, 12:28 PM UTC

Kindly note that this matter has now been resolved. We do apologise for any inconvenience that may have been caused.

Started
Aug 03, 2021, 07:36 AM UTC
Resolved
Aug 03, 2021, 12:28 PM UTC
Duration
4h 51m
Detected by Pingoru
Aug 03, 2021, 07:36 AM UTC

Affected components

Account Tiles

Update timeline

  1. identified Aug 03, 2021, 07:36 AM UTC

    You may experience slow responses on the mobile banking app. We are working on the issue and hope to have it resolved shortly.

  2. resolved Aug 03, 2021, 12:28 PM UTC

    Kindly note that this matter has now been resolved. We do apologise for any inconvenience that may have been caused.

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