Resolved after 6 hours 51 minutes, affecting App Login and Account Tiles, on September 1, 2021.
The technical issues on our Mobile Banking App have been resolved. We apologise for the inconvenience.
Affected components
Update timeline
- identified Sep 01, 2021, 05:46 AM UTC
You may be experiencing slow or intermittent responses when attempting to log into our Mobile Banking App. We are working to resolve the issue and apologise for the inconvenience it has caused. We will continue to update you.
- monitoring Sep 01, 2021, 10:39 AM UTC
We are seeing some improvement in response times on our Mobile Banking App. Please bear with us while we continue to fully restore our services. We sincerely apologise for any inconvenience. Please use Internet banking or Cellphone banking on *120*2345# as alternatives. We will keep you updated.
- resolved Sep 01, 2021, 12:38 PM UTC
The technical issues on our Mobile Banking App have been resolved. We apologise for the inconvenience.
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