Resolved after 12 hours 54 minutes, affecting App Login and Internet Banking Login, on October 26, 2021.
We are doing system maintenance from 23:00 until 04:00 AM (26 to 27 October 2021). Our Digital services will not be available during these times. All other services will operate as normal (ATM, Card Swipes and Cellphone Banking) This maintenance is essential to ensure our systems experience fewer disruptions to provide you with more reliable banking services. This is our top priority. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Oct 26, 2021, 02:36 PM UTC
We are doing system maintenance from 23:00 until 04:00 AM (26 to 27 October 2021). Our Digital services will not be available during these times. All other services will operate as normal (ATM, Card Swipes and Cellphone Banking) This maintenance is essential to ensure our systems experience fewer disruptions to provide you with more reliable banking services. This is our top priority. We apologise for any inconvenience caused.
- resolved Oct 27, 2021, 03:30 AM UTC
This incident has been resolved.
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