Standard Bank incident

Mobile App

Resolved after 1 hour 8 minutes, affecting App Login, on December 19, 2021.

resolved Dec 19, 2021, 09:34 AM UTC

intermittent issues on our mobile app have been resolved. Thank you for your patience, and apologies for any inconvenience this has caused.

Started
Dec 19, 2021, 08:26 AM UTC
Resolved
Dec 19, 2021, 09:34 AM UTC
Duration
1h 8m
Detected by Pingoru
Dec 19, 2021, 08:26 AM UTC

Affected components

App Login

Update timeline

  1. identified Dec 19, 2021, 08:26 AM UTC

    You may be experiencing intermittent issues when attempting to log into our Mobile Banking App. Please use internet banking or *120*2345#on your mobile phone for Cellphone Banking. We apologise for the inconvenience caused.

  2. resolved Dec 19, 2021, 09:34 AM UTC

    intermittent issues on our mobile app have been resolved. Thank you for your patience, and apologies for any inconvenience this has caused.

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