Standard Bank incident
SBG Mobile and Internet Banking Experiencing Slow Response on Login
Resolved after 6 hours 23 minutes, affecting App Login and Internet Banking Login, on February 1, 2022.
All our Internet and Mobile Banking services have now been fully restored. We apologise for the inconvenience caused.
Affected components
Update timeline
- identified Feb 01, 2022, 06:48 AM UTC
We are currently experiencing slow response times when customers attempt to log onto Internet Banking and the Mobile Banking App. We are working on resolving this. Customers who are not able to transact can use our Cellphone Banking by dialing *120*2345# and follow the prompts. Apologies for the inconvenience.
- resolved Feb 01, 2022, 01:12 PM UTC
All our Internet and Mobile Banking services have now been fully restored. We apologise for the inconvenience caused.
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