Standard Bank incident

SBG Mobile Slow Response On Login

Resolved after 24 minutes, affecting App Login, on February 8, 2022.

resolved Feb 08, 2022, 10:09 AM UTC

We are pleased to inform you that our Mobile Banking app has now been fully restored. We are sorry for the inconvenience caused.

Started
Feb 08, 2022, 09:44 AM UTC
Resolved
Feb 08, 2022, 10:09 AM UTC
Duration
24m
Detected by Pingoru
Feb 08, 2022, 09:44 AM UTC

Affected components

App Login

Update timeline

  1. identified Feb 08, 2022, 09:44 AM UTC

    Standard Bank: You may be experiencing slow responses when logging onto our Mobile Banking App. We are working on resolving this urgently. Please use Internet Banking or Cellphone Banking as an alternative by dialling *120*2345#. We apologise for the inconvenience.

  2. resolved Feb 08, 2022, 10:09 AM UTC

    We are pleased to inform you that our Mobile Banking app has now been fully restored. We are sorry for the inconvenience caused.

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