Standard Bank incident

Ucount tile, Prepaid electricity, Manage Cards, EAP Limits, Home Services tile, Lotto and Insurance tile functions are currently none functional

Resolved after 3 hours 13 minutes, affecting Prepaid and Lotto and 1 more, on April 29, 2022.

investigating Apr 29, 2022, 09:48 AM UTC

We are continuing to investigate this issue.

Started
Apr 29, 2022, 08:05 AM UTC
Resolved
Apr 29, 2022, 11:19 AM UTC
Duration
3h 13m
Detected by Pingoru
Apr 29, 2022, 08:05 AM UTC

Affected components

PrepaidLottoBuy ElectricityBuy ElectricityPlay LottoPlay LottoAdd on Store - UCount Rewards

Update timeline

  1. investigating Apr 29, 2022, 08:05 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 29, 2022, 09:40 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 29, 2022, 09:48 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 29, 2022, 11:19 AM UTC

    This incident has been resolved.

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