Standard Bank incident
Multiple Service Impact: Internet Banking, Banking App, Cellphone banking, Point of Sale and ATM transactions failing
Resolved after 3 hours 1 minute, affecting Instant Money and Point of Sale and 1 more, on May 8, 2022.
Earlier today you were not able to transact on our Banking App, Internet Banking, Cellphone Banking, Credit Cards, Point of Sale (POS) and ATMs. All services have now been fully restored. We sincerely apologise for the inconvenience caused.
Affected components
Update timeline
- investigating May 08, 2022, 11:07 AM UTC
We are currently investigating this issue.
- investigating May 08, 2022, 12:03 PM UTC
We are continuing to investigate this issue.
- investigating May 08, 2022, 12:05 PM UTC
We are continuing to investigate this issue.
- resolved May 08, 2022, 02:08 PM UTC
Earlier today you were not able to transact on our Banking App, Internet Banking, Cellphone Banking, Credit Cards, Point of Sale (POS) and ATMs. All services have now been fully restored. We sincerely apologise for the inconvenience caused.
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