Standard Bank incident

Immediate Payments to Nedbank

Resolved after 5 hours 42 minutes, affecting Real Time Clearance, on July 29, 2022.

identified Jul 29, 2022, 09:14 AM UTC

Immediate payments feature for payments to Nedbank currently unavailable. We apologise for any inconvenience this may cause.

Started
Jul 29, 2022, 05:41 AM UTC
Resolved
Jul 29, 2022, 11:23 AM UTC
Duration
5h 42m
Detected by Pingoru
Jul 29, 2022, 05:41 AM UTC

Affected components

Real Time Clearance

Update timeline

  1. identified Jul 29, 2022, 05:41 AM UTC

    Immediate payments feature to Capitec currently unavailable. We apologise for any inconvenience this may cause.

  2. identified Jul 29, 2022, 08:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 29, 2022, 08:15 AM UTC

    Immediate payments feature for payments to Capitec and Nedbank currently unavailable. We apologise for any inconvenience this may cause.

  4. identified Jul 29, 2022, 09:14 AM UTC

    Immediate payments feature for payments to Nedbank currently unavailable. We apologise for any inconvenience this may cause.

  5. resolved Jul 29, 2022, 11:23 AM UTC

    Services restored at 13:21, Immediate Payments to Nedbank can now be performed.

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