Standard Bank incident
Mobile Banking App - Ucount Tile - Intermittent Failures
Resolved after 14 hours 17 minutes, affecting Add on Store - UCount Rewards, on August 1, 2022.
Please note that there is an intermittent issue with the loading of the uCount tile, specifically the goals and gains view. Please use www.ucount.standardbank.co.za to view and redeem points. Points balance and voucher redemption currently available. Our teams are working on resolving the issue. We apologise for any inconvenience this may cause.
Affected components
Update timeline
- identified Aug 01, 2022, 04:48 PM UTC
Please note that there is an intermittent issue with the loading of the uCount tile, specifically the goals and gains view. Please use www.ucount.standardbank.co.za to view and redeem points. Points balance and voucher redemption currently available. Our teams are working on resolving the issue. We apologise for any inconvenience this may cause.
- resolved Aug 02, 2022, 07:06 AM UTC
Services restored at 00:01
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