Standard Bank incident
Standard Bank Internet Banking and Business Online Inaccessible
Resolved after 1 hour 52 minutes, affecting Internet Banking Login and Business Online, on October 18, 2022.
Standard Bank’s Internet Banking and Business Online platforms are fully operational after an interruption experienced this morning. During the interruption, customers were able to use the mobile banking app, cellphone banking by dialling *120*2345# and ATMs as alternatives. We apologise for the inconvenience caused.
Affected components
Update timeline
- identified Oct 18, 2022, 09:04 AM UTC
Standard Bank: You may be unable to access Internet Banking and Business Online. Please use Mobile Banking app, cellphone banking by dialling *120*2345# and ATMs as alternatives. We are working on resolving this urgently and apologise for the inconvenience.
- identified Oct 18, 2022, 09:34 AM UTC
Standard Bank: Business Online services are available following a fix. Customers are still unable to access Internet Banking. Please continue to direct customers to use Mobile Banking app, cellphone banking by dialling *120*2345# and ATMs as alternatives. We are working on resolving this urgently and apologise for the inconvenience caused.
- identified Oct 18, 2022, 10:54 AM UTC
Standard Bank’s Internet Banking and Business Online platforms are fully operational after an interruption experienced this morning. During the interruption, customers were able to use the mobile banking app, cellphone banking by dialling *120*2345# and ATMs as alternatives. We apologise for the inconvenience caused.
- resolved Oct 18, 2022, 10:56 AM UTC
Standard Bank’s Internet Banking and Business Online platforms are fully operational after an interruption experienced this morning. During the interruption, customers were able to use the mobile banking app, cellphone banking by dialling *120*2345# and ATMs as alternatives. We apologise for the inconvenience caused.
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