Standard Bank incident
Difficulty accessing Mobile Banking App and Internet Banking
Resolved after 2 hours 11 minutes, affecting App Login and Internet Banking Login, on May 23, 2023.
Earlier today you may have experienced difficulty when trying to access our Mobile Banking App, Internet Banking and performing card transactions. All banking services are now fully operational. We apologise for the inconvenience caused.
Affected components
Update timeline
- identified May 23, 2023, 03:28 PM UTC
You may be experiencing difficulty when trying to access our Mobile Banking App, Internet Banking. Please use cellphone banking by dialling *120*2345# or ATMs in the interim. We are working on resolving this urgently and apologise for the inconvenience.
- resolved May 23, 2023, 05:39 PM UTC
Earlier today you may have experienced difficulty when trying to access our Mobile Banking App, Internet Banking and performing card transactions. All banking services are now fully operational. We apologise for the inconvenience caused.
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