Stamps.com experienced a minor incident on July 7, 2025 affecting Stamps.com API (SWS/Web Services) and Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms), lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Stamps.com API (SWS/Web Services)Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Update timeline
- investigating Jul 07, 2025, 01:47 PM UTC
We are aware of a problem that may impact some customers’ ability to create a Scan Form on Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Jul 07, 2025, 01:57 PM UTC
We are continuing to investigate this issue.
- resolved Jul 07, 2025, 05:12 PM UTC
This incident has been resolved.