Stamps.com experienced a minor incident on October 10, 2025 affecting Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 10, 2025, 05:33 PM UTC
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- investigating Oct 10, 2025, 05:35 PM UTC
We are continuing to investigate this issue.
- resolved Oct 10, 2025, 06:11 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.