Stamps.com incident

Stamps.com Account Registration Issue

Minor Resolved View vendor source →

Stamps.com experienced a minor incident on August 22, 2025 affecting Stamps.com API (SWS/Web Services), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 11:58 PM UTC
Resolved
Aug 23, 2025, 01:02 AM UTC
Duration
1h 3m
Detected by Pingoru
Aug 22, 2025, 11:58 PM UTC

Affected components

Stamps.com API (SWS/Web Services)

Update timeline

  1. investigating Aug 22, 2025, 11:58 PM UTC

    We are aware of an issue impacting new customer account creation and are investigating. If your account creation failed, please try again in the next hour.

  2. resolved Aug 23, 2025, 01:02 AM UTC

    Stamps.com Engineers have resolved the account registration issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.