We are currently experiencing technical difficulties with Stamps Live Chat, and customers may not be receiving messages from our live agents.
Timeline · 1 update
- investigating Jul 22, 2026, 01:41 PM UTC
We are currently investigating this issue.
Stamps.com Outage History
Stamps.com is up right nowStamps.com had 35 outages in the last 2 years totaling 7980h 10m of downtime — averaging 1.4 incidents per month.
There were 35 Stamps.com outages since September 9, 2024 totaling 7980h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
Stamps API Technical Issue
Affected: Stamps.com API (SWS/Web Services)
Timeline · 2 updates
- investigating Jun 19, 2026, 03:35 PM UTC
We are aware of a problem that may impact some customers’ ability to use Stamps.com API. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Jun 19, 2026, 07:00 PM UTC
This incident has been resolved.
LAX Service Disruptions
Timeline · 1 update
- monitoring May 22, 2026, 09:49 PM UTC
Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.
Issues Rating and Printing UPS Postage
Affected: Stamps.com Software (Printing Postage Using our Windows Application)
Timeline · 2 updates
- investigating Apr 20, 2026, 10:44 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to rate and print UPS shipping labels through our classic Windows client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Apr 21, 2026, 05:00 PM UTC
Stamps.com Engineers have fixed the UPS postage rating and printing issues within the Windows client. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Unexpected Technical Problem
Affected: Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)
Timeline · 2 updates
- investigating Apr 20, 2026, 06:46 PM UTC
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Apr 20, 2026, 06:57 PM UTC
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Issues Printing Postage
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
Timeline · 2 updates
- investigating Mar 26, 2026, 08:06 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Mar 26, 2026, 08:31 PM UTC
This incident has been resolved.
Middle East Service Disruptions
Timeline · 1 update
- monitoring Mar 05, 2026, 05:12 PM UTC
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.
Password Reset Issues
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
Timeline · 2 updates
- investigating Feb 11, 2026, 10:02 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Feb 11, 2026, 10:17 PM UTC
This incident has been resolved.
Stamps Classic Order Page Auth Failure
Affected: Stamps.com Software (Printing Postage Using our Windows Application)
Timeline · 5 updates
- investigating Jan 19, 2026, 04:30 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com
- monitoring Jan 19, 2026, 10:13 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com Engineers have identified the issue and are working at implementing a fix.
- monitoring Jan 20, 2026, 02:29 PM UTC
Stamps.com Engineers are working towards implementing a fix.
- monitoring Jan 20, 2026, 05:51 PM UTC
Stamps.com Engineers are working towards implementing a fix.
- resolved Jan 21, 2026, 02:17 PM UTC
This incident has been resolved.
Login Issues
Affected: Stamps.com Software (Printing Postage Using our Windows Application)
Timeline · 2 updates
- investigating Nov 10, 2025, 08:37 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Stamps.com account through the Stamps.com Classic Windows Client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Nov 10, 2025, 10:08 PM UTC
Stamps.com Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Customers are currently unable to add new payment methods.
Timeline · 2 updates
- investigating Nov 06, 2025, 05:34 PM UTC
We are aware of an issue impacting the ability to add a new payment method to your Stamps account. Our engineers are currently investigating and an update will be provided as soon as one is available.
- resolved Nov 06, 2025, 06:12 PM UTC
This incident has been resolved.
Stamps/AWS Service Disruption
Affected: Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com API (SWS/Web Services)
Timeline · 7 updates
- monitoring Oct 20, 2025, 05:23 PM UTC
Stamps software may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
- monitoring Oct 20, 2025, 11:02 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 11:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 01:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 01:22 AM UTC
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Transaction Print History Delays
Affected: Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Timeline · 3 updates
- investigating Oct 10, 2025, 05:33 PM UTC
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- investigating Oct 10, 2025, 05:35 PM UTC
We are continuing to investigate this issue.
- resolved Oct 10, 2025, 06:11 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Transaction Print History Delays - Stamps.com Classic
Affected: Stamps.com Software (Printing Postage Using our Windows Application)Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Timeline · 2 updates
- investigating Aug 28, 2025, 07:00 PM UTC
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to see transactions in the Stamps.com Classic History page. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- resolved Aug 28, 2025, 09:00 PM UTC
This incident has been resolved.
Stamps.com Account Registration Issue
Affected: Stamps.com API (SWS/Web Services)
Timeline · 2 updates
- investigating Aug 22, 2025, 11:58 PM UTC
We are aware of an issue impacting new customer account creation and are investigating. If your account creation failed, please try again in the next hour.
- resolved Aug 23, 2025, 01:02 AM UTC
Stamps.com Engineers have resolved the account registration issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
UPS Rates
Timeline · 2 updates
- monitoring Aug 14, 2025, 03:24 PM UTC
Stamps is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
- resolved Aug 14, 2025, 04:56 PM UTC
This incident has been resolved.
Stamps Website Issue
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
Timeline · 2 updates
- investigating Jul 29, 2025, 07:18 PM UTC
We are aware of an issue impacting ability to access the Stamps website. Our team is investigating and will provide an update as soon as one is available.
- resolved Jul 29, 2025, 07:27 PM UTC
This incident has been resolved.
DHL Express Canada Updates
Timeline · 2 updates
- monitoring Jun 09, 2025, 10:44 PM UTC
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
- resolved Jul 15, 2025, 06:25 PM UTC
This incident has been resolved.
Order Page Delays
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
Timeline · 3 updates
- investigating May 29, 2025, 07:06 PM UTC
Stamps.com Engineers have identified an issue that may affect customers' ability to use Stamps.com Web. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating May 30, 2025, 12:09 AM UTC
Stamps.com Engineers have fixed the technical issues involving the web client and all systems are functioning normally. Thank you for your patience.
- resolved May 30, 2025, 01:13 AM UTC
This incident has been resolved.
Website Print History Issues
Affected: Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Timeline · 2 updates
- investigating May 19, 2025, 01:27 PM UTC
We are aware of an issue impacting the ability to access print history on our website. We are actively investigating and will provide an update as soon as one is available.
- resolved May 19, 2025, 04:44 PM UTC
This incident has been resolved.
Canadian Disruption Updates
Timeline · 3 updates
- monitoring May 15, 2025, 11:00 PM UTC
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
- monitoring Aug 01, 2025, 08:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 26, 2025, 01:33 PM UTC
This incident has been resolved.
Postage Purchase Failures
Timeline · 2 updates
- investigating May 08, 2025, 03:34 PM UTC
We are aware of an issue impacting some customers' ability to purchase postage. We are investigating this issue with our payment processor and will provide an update when one is available.
- resolved May 08, 2025, 05:11 PM UTC
This incident has been resolved.
E-Mails Not Being Sent
Affected: Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)
Timeline · 2 updates
- investigating Apr 23, 2025, 10:06 PM UTC
We are aware of an issue impacting the ability to receive emails from Stamps.com, including authentication codes. This is due to an outage by our third-party email provider. We are monitoring the outage and will provide an update as soon as one is available.
- resolved Apr 24, 2025, 12:19 PM UTC
This incident has been resolved.
Phone Support Outage
Timeline · 2 updates
- investigating Apr 16, 2025, 07:20 PM UTC
Due to an outage with our phone service provider, Stamps Phone Support is currently down. We sincerely apologize for any inconvenience, and look forward to assisting you through our other channels. Please login to your Stamps account and use the Chat option, or email [email protected] for any urgent inquiries.
- resolved Apr 16, 2025, 08:48 PM UTC
This incident has been resolved.
ACH Duplicate Charges
Timeline · 2 updates
- investigating Apr 04, 2025, 03:13 PM UTC
We are investigating reports of duplicate charges for ACH postage purchases. An update will be provided as soon as one is available.
- resolved Apr 04, 2025, 10:53 PM UTC
This incident has been resolved.