Stamps.com Outage History
Stamps.com degraded · 2 active incidents · 1 long-running issue View live status →Pingoru has recorded 57 incidents for Stamps.com: 23 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 19 of 720 (3%) |
| May 2026 | 1 | 218 of 744 (29%) |
| June 2026 | 1 | 121 of 720 (17%) |
| July 2026 | 2 | 336 of 744 (45%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 4 | 33 of 720 (5%) |
| October 2026 | 3 | 48 of 522 (9%) |
Incidents, newest first
Notice October 20, 2026 Unexpected technical problem printing postage with FedEx 2h 6m
Started Oct 20, 2026, 02:07 PM UTC· resolved Oct 20, 2026, 04:13 PM UTC
- investigating Oct 20, 2026, 02:07 PM UTC
We are aware of a problem that may impact some customers’ ability to use FedEx. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Oct 20, 2026, 04:13 PM UTC
This incident has been resolved.
Notice September 22, 2026 Issues Generating Rates for Some Services Through Windows Clients 2h 39m Stamps.com Software (Printing Postage Using our Windows Application)
Started Sep 22, 2026, 08:29 PM UTC· resolved Sep 22, 2026, 11:09 PM UTC
- investigating Sep 22, 2026, 08:29 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to generate rates for Priority Mail and UPS services through our Windows Clients. The website is unaffected and should be used as a workaround for now. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Sep 22, 2026, 11:09 PM UTC
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Notice September 21, 2026 Issues With Cubic Rates for Some Users 1d 4h
Started Sep 21, 2026, 08:27 PM UTC· resolved Sep 23, 2026, 12:46 AM UTC
- investigating Sep 21, 2026, 08:27 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to receive cubic rates for qualifying USPS shipments. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Sep 23, 2026, 12:46 AM UTC
Stamps.com Engineers have fixed the cubic rating issue and all systems are functioning normally. Thank you for your patience.
Minor September 16, 2026 Issues Printing Postage 4h 20m Stamps.com Online (Printing Postage Using a Web Browser)
Started Sep 16, 2026, 04:34 PM UTC· resolved Sep 16, 2026, 08:54 PM UTC
- investigating Sep 16, 2026, 04:34 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Sep 16, 2026, 08:54 PM UTC
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Notice July 22, 2026 We are currently experiencing technical difficulties with Stamps Live Chat, and customers may not be receiving messages from our live agents. 17m
Started Jul 22, 2026, 01:41 PM UTC· resolved Jul 22, 2026, 01:58 PM UTC
- investigating Jul 22, 2026, 01:41 PM UTC
We are currently investigating this issue.
Notice July 8, 2026 EU De Minimis Removal Disruptions 77d 2h
Started Jul 08, 2026, 02:27 PM UTC· resolved Sep 23, 2026, 04:43 PM UTC
- monitoring Jul 08, 2026, 02:27 PM UTC
Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here. GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here. Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Minor June 19, 2026 Stamps API Technical Issue 3h 25m Stamps.com API (SWS/Web Services)
Started Jun 19, 2026, 03:35 PM UTC· resolved Jun 19, 2026, 07:00 PM UTC
- investigating Jun 19, 2026, 03:35 PM UTC
We are aware of a problem that may impact some customers’ ability to use Stamps.com API. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Jun 19, 2026, 07:00 PM UTC
This incident has been resolved.
Notice May 22, 2026 LAX Service Disruptions 40d 2h
Started May 22, 2026, 09:49 PM UTC· resolved Jul 02, 2026, 12:01 AM UTC
- monitoring May 22, 2026, 09:49 PM UTC
Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.
Minor April 20, 2026 Issues Rating and Printing UPS Postage 18h 16m Stamps.com Software (Printing Postage Using our Windows Application)
Started Apr 20, 2026, 10:44 PM UTC· resolved Apr 21, 2026, 05:00 PM UTC
- investigating Apr 20, 2026, 10:44 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to rate and print UPS shipping labels through our classic Windows client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Apr 21, 2026, 05:00 PM UTC
Stamps.com Engineers have fixed the UPS postage rating and printing issues within the Windows client. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Minor April 20, 2026 Unexpected Technical Problem 11m Stamps.com Online (Printing Postage Using a Web Browser), Stamps.com Software (Printing Postage Using our Windows Application)
Started Apr 20, 2026, 06:46 PM UTC· resolved Apr 20, 2026, 06:57 PM UTC
- investigating Apr 20, 2026, 06:46 PM UTC
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Apr 20, 2026, 06:57 PM UTC
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Notice March 5, 2026 Middle East Service Disruptions 118d 6h
Started Mar 05, 2026, 05:12 PM UTC· resolved Jul 02, 2026, 12:01 AM UTC
- monitoring Mar 05, 2026, 05:12 PM UTC
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.
Minor February 11, 2026 Password Reset Issues 15m Stamps.com Online (Printing Postage Using a Web Browser)
Started Feb 11, 2026, 10:02 PM UTC· resolved Feb 11, 2026, 10:17 PM UTC
- investigating Feb 11, 2026, 10:02 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Feb 11, 2026, 10:17 PM UTC
This incident has been resolved.
Minor January 19, 2026 Stamps Classic Order Page Auth Failure 1d 21h Stamps.com Software (Printing Postage Using our Windows Application)
Started Jan 19, 2026, 04:30 PM UTC· resolved Jan 21, 2026, 02:17 PM UTC
- investigating Jan 19, 2026, 04:30 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com
- monitoring Jan 19, 2026, 10:13 PM UTC
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com Engineers have identified the issue and are working at implementing a fix.
- monitoring Jan 20, 2026, 02:29 PM UTC
Stamps.com Engineers are working towards implementing a fix.
- monitoring Jan 20, 2026, 05:51 PM UTC
Stamps.com Engineers are working towards implementing a fix.
- resolved Jan 21, 2026, 02:17 PM UTC
This incident has been resolved.
Minor November 10, 2025 Login Issues 1h 30m Stamps.com Software (Printing Postage Using our Windows Application)
Started Nov 10, 2025, 08:37 PM UTC· resolved Nov 10, 2025, 10:08 PM UTC
- investigating Nov 10, 2025, 08:37 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Stamps.com account through the Stamps.com Classic Windows Client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Nov 10, 2025, 10:08 PM UTC
Stamps.com Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Notice November 6, 2025 Customers are currently unable to add new payment methods. 37m
Started Nov 06, 2025, 05:34 PM UTC· resolved Nov 06, 2025, 06:12 PM UTC
- investigating Nov 06, 2025, 05:34 PM UTC
We are aware of an issue impacting the ability to add a new payment method to your Stamps account. Our engineers are currently investigating and an update will be provided as soon as one is available.
- resolved Nov 06, 2025, 06:12 PM UTC
This incident has been resolved.
Notice October 20, 2025 Stamps/AWS Service Disruption 7h 59m Stamps.com Online (Printing Postage Using a Web Browser), Stamps.com API (SWS/Web Services)
Started Oct 20, 2025, 05:23 PM UTC· resolved Oct 21, 2025, 01:22 AM UTC
- monitoring Oct 20, 2025, 05:23 PM UTC
Stamps software may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
- monitoring Oct 20, 2025, 11:02 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 11:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 01:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 01:22 AM UTC
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Minor October 10, 2025 Transaction Print History Delays 38m Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Started Oct 10, 2025, 05:33 PM UTC· resolved Oct 10, 2025, 06:11 PM UTC
- investigating Oct 10, 2025, 05:33 PM UTC
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- investigating Oct 10, 2025, 05:35 PM UTC
We are continuing to investigate this issue.
- resolved Oct 10, 2025, 06:11 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Minor August 28, 2025 Transaction Print History Delays - Stamps.com Classic 1h 59m Stamps.com Software (Printing Postage Using our Windows Application), Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Started Aug 28, 2025, 07:00 PM UTC· resolved Aug 28, 2025, 09:00 PM UTC
- investigating Aug 28, 2025, 07:00 PM UTC
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to see transactions in the Stamps.com Classic History page. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- resolved Aug 28, 2025, 09:00 PM UTC
This incident has been resolved.
Minor August 22, 2025 Stamps.com Account Registration Issue 1h 3m Stamps.com API (SWS/Web Services)
Started Aug 22, 2025, 11:58 PM UTC· resolved Aug 23, 2025, 01:02 AM UTC
- investigating Aug 22, 2025, 11:58 PM UTC
We are aware of an issue impacting new customer account creation and are investigating. If your account creation failed, please try again in the next hour.
- resolved Aug 23, 2025, 01:02 AM UTC
Stamps.com Engineers have resolved the account registration issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Notice August 14, 2025 UPS Rates 1h 32m
Started Aug 14, 2025, 03:24 PM UTC· resolved Aug 14, 2025, 04:56 PM UTC
- monitoring Aug 14, 2025, 03:24 PM UTC
Stamps is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
- resolved Aug 14, 2025, 04:56 PM UTC
This incident has been resolved.
Minor July 29, 2025 Stamps Website Issue 8m Stamps.com Online (Printing Postage Using a Web Browser)
Started Jul 29, 2025, 07:18 PM UTC· resolved Jul 29, 2025, 07:27 PM UTC
- investigating Jul 29, 2025, 07:18 PM UTC
We are aware of an issue impacting ability to access the Stamps website. Our team is investigating and will provide an update as soon as one is available.
- resolved Jul 29, 2025, 07:27 PM UTC
This incident has been resolved.
Notice June 9, 2025 DHL Express Canada Updates 35d 19h
Started Jun 09, 2025, 10:44 PM UTC· resolved Jul 15, 2025, 06:25 PM UTC
- monitoring Jun 09, 2025, 10:44 PM UTC
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
- resolved Jul 15, 2025, 06:25 PM UTC
This incident has been resolved.
Minor May 29, 2025 Order Page Delays 6h 7m Stamps.com Online (Printing Postage Using a Web Browser)
Started May 29, 2025, 07:06 PM UTC· resolved May 30, 2025, 01:13 AM UTC
- investigating May 29, 2025, 07:06 PM UTC
Stamps.com Engineers have identified an issue that may affect customers' ability to use Stamps.com Web. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating May 30, 2025, 12:09 AM UTC
Stamps.com Engineers have fixed the technical issues involving the web client and all systems are functioning normally. Thank you for your patience.
- resolved May 30, 2025, 01:13 AM UTC
This incident has been resolved.
Minor May 19, 2025 Website Print History Issues 3h 17m Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)
Started May 19, 2025, 01:27 PM UTC· resolved May 19, 2025, 04:44 PM UTC
- investigating May 19, 2025, 01:27 PM UTC
We are aware of an issue impacting the ability to access print history on our website. We are actively investigating and will provide an update as soon as one is available.
- resolved May 19, 2025, 04:44 PM UTC
This incident has been resolved.
Notice May 15, 2025 Canadian Disruption Updates 133d 14h
Started May 15, 2025, 11:00 PM UTC· resolved Sep 26, 2025, 01:33 PM UTC
- monitoring May 15, 2025, 11:00 PM UTC
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
- monitoring Aug 01, 2025, 08:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 26, 2025, 01:33 PM UTC
This incident has been resolved.