Stamps.com incident

Issues With Cubic Rates for Some Users

Notice Resolved View vendor source →

Stamps.com experienced a notice incident on September 21, 2026, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 08:27 PM UTC
Resolved
Sep 23, 2026, 12:46 AM UTC
Duration
1d 4h
Detected by Pingoru
Sep 21, 2026, 08:27 PM UTC

Update timeline

  1. investigating Sep 21, 2026, 08:27 PM UTC

    Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to receive cubic rates for qualifying USPS shipments. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Sep 23, 2026, 12:46 AM UTC

    Stamps.com Engineers have fixed the cubic rating issue and all systems are functioning normally. Thank you for your patience.