Staffbase incident

[App/Intranet] [German System / US System] - Issues Saving Pages with Large Amounts of Content

Notice Resolved View vendor source →

Staffbase experienced a notice incident on October 31, 2025 affecting Web Application (Americas) [SLA] and Web Application (Europe) [SLA] and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 12:28 PM UTC
Resolved
Oct 31, 2025, 12:53 PM UTC
Duration
25m
Detected by Pingoru
Oct 31, 2025, 12:28 PM UTC

Affected components

Web Application (Americas) [SLA]Web Application (Europe) [SLA]Web Application (Asia/Pacific) [SLA]

Update timeline

  1. investigating Oct 31, 2025, 12:28 PM UTC

    Affected feature: Pages We have received reports of some customers experiencing issues with saving pages that contain a large amount of content. Our team has started investigating the issue and is working to resolve it as quickly as possible. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at [email protected].

  2. resolved Oct 31, 2025, 12:53 PM UTC

    The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [email protected] in case you're still having any problems. We’re happy to help!