StackOne incident

Increased API Error Rates in EU-WEST-1

Resolved after 1 day 19 hours, affecting StackOne Web Dashboard and API - EU, on August 11, 2026.

monitoring Aug 11, 2026, 02:50 PM UTC

EU-WEST-1 instances are now healthy after forced restart. We're investigating root cause further to deploy a long term fix.

Started
Aug 11, 2026, 01:30 PM UTC
Resolved
Aug 13, 2026, 09:11 AM UTC
Duration
1d 19h
Detected by Pingoru
Aug 11, 2026, 01:30 PM UTC

Affected components

StackOne Web DashboardAPI - EU

Update timeline

  1. investigating Aug 11, 2026, 01:30 PM UTC

    Increased error rates detected for EU-WEST-1 projects impacting both API and Dashboard

  2. monitoring Aug 11, 2026, 02:50 PM UTC

    EU-WEST-1 instances are now healthy after forced restart. We're investigating root cause further to deploy a long term fix.

  3. resolved Aug 13, 2026, 09:11 AM UTC

    This issue is resolved

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