Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown incident

Amazon Web Services (AWS) Incident Monitoring

Minor Resolved View vendor source →

Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown experienced a minor incident on October 20, 2025 affecting Toast Ordering and Revel Ordering and 1 more component, lasting 14h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:51 AM UTC
Resolved
Oct 21, 2025, 02:20 AM UTC
Duration
14h 29m
Detected by Pingoru
Oct 20, 2025, 11:51 AM UTC

Affected components

Toast OrderingRevel OrderingLunchbox 2.0 AppsLunchbox 2.0 WebLunchbox 2.0 CateringAggregation

Update timeline

  1. monitoring Oct 20, 2025, 11:51 AM UTC

    A service incident is currently occurring with Amazon Web Services (AWS). While Lunchbox is not hosted in the region where the AWS issue is occurring, some of our integration partners may be impacted. Our team is actively monitoring the situation at AWS to keep you informed as to the resolution of the issue. - The status of the AWS incident can be monitored here: https://health.aws.amazon.com/health/status - The status of the Toast incident (related to AWS) can be monitored here: https://status.toasttab.com/incidents/p4c19nkhncjx - The status of the Revel incident (related to AWS) can be monitored here: https://status.revelsystems.com/incidents/6q0z0hy767tv

  2. monitoring Oct 20, 2025, 01:18 PM UTC

    Lunchbox is disabling online ordering and aggregation for our Toast clients until the issue at AWS and our integrated partners is resolved. While Lunchbox is not hosted in the region where the AWS issue is occurring, some of our integration partners may be impacted. Our team is actively monitoring the situation at AWS to keep you informed as to the resolution of the issue. - The status of the AWS incident can be monitored here: https://health.aws.amazon.com/health/status - The status of the Toast incident (related to AWS) can be monitored here: https://status.toasttab.com/incidents/p4c19nkhncjx - The status of the Revel incident (related to AWS) can be monitored here: https://status.revelsystems.com/incidents/6q0z0hy767tv

  3. monitoring Oct 20, 2025, 04:38 PM UTC

    Lunchbox online ordering and aggregation continues to be disabled for our Toast clients until the issue at AWS and our integrated partners is resolved. While Lunchbox is not hosted in the region where the AWS issue is occurring, some of our integration partners may be impacted. Our team is actively monitoring the situation at AWS to keep you informed as to the resolution of the issue. - The status of the AWS incident can be monitored here: https://health.aws.amazon.com/health/status - The status of the Toast incident (related to AWS) can be monitored here: https://status.toasttab.com/incidents/p4c19nkhncjx - The status of the Revel incident (related to AWS) can be monitored here: https://status.revelsystems.com/incidents/6q0z0hy767tv

  4. monitoring Oct 20, 2025, 09:44 PM UTC

    Lunchbox online ordering and aggregation continues to be disabled for our Toast clients until the issue at AWS and our integrated partners is resolved. While Lunchbox is not hosted in the region where the AWS issue is occurring, some of our integration partners may be impacted. Our team is actively monitoring the situation at AWS to keep you informed as to the resolution of the issue. - The status of the AWS incident can be monitored here: https://health.aws.amazon.com/health/status - The status of the Toast incident (related to AWS) can be monitored here: https://status.toasttab.com/incidents/p4c19nkhncjx - The status of the Revel incident (related to AWS) can be monitored here: https://status.revelsystems.com/incidents/6q0z0hy767tv

  5. monitoring Oct 20, 2025, 11:44 PM UTC

    Lunchbox online ordering and aggregation continues to be disabled for our Toast clients. - AWS has reported that the issue has been resolved: https://health.aws.amazon.com/health/status - Toast is reporting that all APIs are back online now, except for the Orders API: https://status-dev.toasttab.com/incidents/zhkwrk863my9

  6. monitoring Oct 21, 2025, 12:42 AM UTC

    Lunchbox has begun re-enabling online ordering and aggregation for our Toast clients. Toast has reported that their APIs have recovered as of 8:08PM EST: https://status-dev.toasttab.com/incidents/zhkwrk863my9

  7. resolved Oct 21, 2025, 02:20 AM UTC

    This issue has been resolved. Lunchbox has re-enabled online ordering and aggregation for our Toast clients after it was reported that their APIs have recovered as of 8:08PM EST on Monday, October 20, 2025: https://status-dev.toasttab.com/incidents/zhkwrk863my9 Our team will continue to monitor all chains closely.