Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown incident

Ticketing System - Intercom Experiencing issues (Emails)

Minor Resolved View vendor source →

Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown experienced a minor incident on April 8, 2026 affecting Customer Support Tools, lasting 14h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 06:30 PM UTC
Resolved
Apr 09, 2026, 09:21 AM UTC
Duration
14h 50m
Detected by Pingoru
Apr 08, 2026, 06:30 PM UTC

Affected components

Customer Support Tools

Update timeline

  1. investigating Apr 08, 2026, 06:30 PM UTC

    We are experiencing issues with our 3rd party ticketing software Intercom: Please refer to this page for status updates: https://www.intercomstatus.com/us-hosting

  2. investigating Apr 08, 2026, 06:41 PM UTC

    We are experiencing issues with our 3rd party ticketing software Intercom: Our help desk is down due to a 3rd party solution provider outage and our agents cannot create or access tickets consistently. Please refer to this page for status updates: https://www.intercomstatus.com/us-hosting

  3. resolved Apr 09, 2026, 09:21 AM UTC

    This incident has been resolved.