Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown incident

Help Desk - 3rd Party Chat is degraded

Minor Resolved View vendor source →
Started
Apr 14, 2026, 11:30 AM UTC
Resolved
Apr 14, 2026, 02:04 PM UTC
Duration
2h 34m
Detected by Pingoru
Apr 14, 2026, 11:30 AM UTC

Affected components

Customer Support Tools

Update timeline

  1. identified Apr 14, 2026, 01:15 PM UTC

    Help Desk: The AI bot for the chat feature does not currently escalate to a human agent - please refer to our 3rd party platform for an updated status below. In the meantime, please send emails to [email protected] to contact us. https://www.intercomstatus.com/us-hosting

  2. monitoring Apr 14, 2026, 01:40 PM UTC

    A fix has been implemented by the Help Desk team and we are monitoring the results. https://www.intercomstatus.com/us-hosting

  3. resolved Apr 14, 2026, 02:04 PM UTC

    This incident has been resolved.

Looking to track Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown downtime and outages?

Pingoru polls Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar