Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown incident

Toast - Incident - Third Party Online Ordering Failure (Tuesday, June 06, 2023)

Resolved after 47 minutes, affecting Toast Ordering and Toast Scan-to-Pay and 1 more, on June 6, 2023.

resolved Jun 06, 2023, 04:27 PM UTC

The issue affecting Toast online and third-party orders from reaching the POS has been resolved. However, intervention is required to ensure that previous orders are received by the POS and we recommend selecting Resync Orders from the Login Screen’s overflow menu on your Device. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225

Started
Jun 06, 2023, 03:40 PM UTC
Resolved
Jun 06, 2023, 04:27 PM UTC
Duration
47m
Detected by Pingoru
Jun 06, 2023, 03:40 PM UTC

Affected components

Toast OrderingToast Scan-to-PayToast Scan-for-Loyalty

Update timeline

  1. monitoring Jun 06, 2023, 03:40 PM UTC

    Toast POS is currently experiencing an issue affecting third-party orders and preventing them from being received on the POS. Engineering is investigating this issue and will provide more information as it comes to light. A fix has been implemented and the Toast Team is monitoring the results. Due to this issue, Lunchbox 1.0 and 2.0 Toast Clients will experience degraded online ordering performance. Please see the Toast status page for more updates: https://status.toasttab.com/

  2. resolved Jun 06, 2023, 04:27 PM UTC

    The issue affecting Toast online and third-party orders from reaching the POS has been resolved. However, intervention is required to ensure that previous orders are received by the POS and we recommend selecting Resync Orders from the Login Screen’s overflow menu on your Device. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225

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