SRFax experienced a minor incident on August 26, 2025 affecting SRFax service, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
SRFax service
Update timeline
- investigating Aug 26, 2025, 04:08 PM UTC
Due to unusually high traffic in Canada we are experiencing a delay in transmitting outbound faxes. Only Canadian traffic is being impacted at this time and there is no loss of data. Technical teams are actively working on the issue and we will update this status as soon as there is a resolution. 13:39 Aug 26 2025: Delay is resolved