SRFax experienced a minor incident on July 20, 2026 affecting SRFax service, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
SRFax service
Update timeline
- investigating Jul 20, 2026, 03:07 PM UTC
Degraded System Performance
- monitoring Jul 20, 2026, 10:08 PM UTC
All platform delays have been mitigated. All fax backlog has been processed. Delay in email notifications is being monitored. ****** We are currently investigating an issue causing degraded performance across the platform. Some users may experience slower response times or intermittent error messages. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We appreciate your patience and will provide updates here as we learn more.