Squarespace experienced a major incident on September 2, 2025 affecting Acuity Scheduling, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Acuity Scheduling
Update timeline
- investigating Sep 02, 2025, 02:55 PM UTC
We are currently experiencing a service disruption with Acuity Scheduling. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.
- monitoring Sep 02, 2025, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 03:07 PM UTC
This incident has been resolved.