Squarespace incident

Acuity Scheduling / 500 error on direct calendar links

Minor Resolved View vendor source →

Squarespace experienced a minor incident on September 16, 2025, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 06:04 PM UTC
Resolved
Sep 16, 2025, 06:12 PM UTC
Duration
8m
Detected by Pingoru
Sep 16, 2025, 06:04 PM UTC

Update timeline

  1. investigating Sep 16, 2025, 06:04 PM UTC

    Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.

  2. monitoring Sep 16, 2025, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2025, 08:34 PM UTC

    This incident has been resolved.