Resolved after 1 hour 10 minutes, affecting Payment Acceptance, on November 4, 2026.
The disruption affecting E-money card payments in Japan is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
Affected components
Update timeline
- investigating Nov 04, 2026, 09:22 PM UTC
We are currently experiencing a disruption that is impacting some e-money transactions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
- monitoring Nov 04, 2026, 10:17 PM UTC
We have released a fix for E-money payment processing and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
- resolved Nov 04, 2026, 10:32 PM UTC
The disruption affecting E-money card payments in Japan is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
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