SPS Commerce experienced a minor incident on December 11, 2025 affecting Fulfillment and Document Processing and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
FulfillmentDocument ProcessingFulfillment Monitor
Update timeline
- investigating Dec 11, 2025, 04:25 PM UTC
We are investigating an issue with Fulfillment Services. Fulfillment and Transaction Processing may be unavailable until we're able to resolve the issue. Thank you for your patience.
- monitoring Dec 11, 2025, 04:31 PM UTC
Service performance has returned to normal and we're actively monitoring the situation to ensure performance remains at acceptable levels. Thank you.
- resolved Dec 11, 2025, 04:36 PM UTC
We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.