SPS Commerce incident

Document Processing Delay - Monitoring

Minor Resolved View vendor source →

SPS Commerce experienced a minor incident on January 23, 2026 affecting Document Processing and AS2 Communications, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 04:41 AM UTC
Resolved
Jan 23, 2026, 05:18 AM UTC
Duration
37m
Detected by Pingoru
Jan 23, 2026, 04:41 AM UTC

Affected components

Document ProcessingAS2 Communications

Update timeline

  1. investigating Jan 23, 2026, 04:41 AM UTC

    We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.

  2. monitoring Jan 23, 2026, 04:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 23, 2026, 04:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 23, 2026, 05:18 AM UTC

    This incident has been resolved.