SPS Commerce incident

Commerce Platform Is Intermittently Unavailable

Major Resolved View vendor source →

SPS Commerce experienced a major incident on January 24, 2026 affecting Fulfillment and Assortment and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 07:15 PM UTC
Resolved
Jan 24, 2026, 08:17 PM UTC
Duration
1h 1m
Detected by Pingoru
Jan 24, 2026, 07:15 PM UTC

Affected components

FulfillmentAssortmentFulfillment MonitorDev Center

Update timeline

  1. identified Jan 24, 2026, 07:15 PM UTC

    We have identified an issue with Commerce Platform. Applications in Commerce platform (including Assortment and Fulfillment).

  2. monitoring Jan 24, 2026, 07:28 PM UTC

    We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

  3. monitoring Jan 24, 2026, 07:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 24, 2026, 08:17 PM UTC

    This incident has been resolved.