SproutVideo had 6 outages in the last 2 years totaling 40m of downtime — averaging 0.2 incidents per month.
There were 6 SproutVideo outages since June 27, 2025 totaling 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
Video Encoding cannot be accessed at the moment. This incident was created by an automated monitoring service.
Video Encoding is now operational! This update was created by an automated monitoring service.
Type: Maintenance Duration: 5 minutes Affected Components: Video Websites, Analytics, Web Application, Video Encoding, API May 27, 18:00:00 GMT+0 - Identified - We'll be performing an emergency maintenance of our primary database shortly. During this window, SproutVideo will be temporarily unavailable, and visitors will see a maintenance page in its place. Video playback of embedded videos will be unaffected during this time. We apologize for the short notice and any disruption this causes. We'll update this post as soon as everything is back to normal. May 27, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 27, 18:05:00 GMT+0 - Completed - Maintenance has completed successfully
Type: Incident Duration: 1 minute Affected Components: Web Application Apr 4, 07:14:24 GMT+0 - Investigating - Web Application cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 4, 07:15:21 GMT+0 - Resolved - Web Application is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 4 minutes Affected Components: Video Playback Dec 25, 16:46:59 GMT+0 - Investigating - Video Playback cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 25, 16:50:53 GMT+0 - Resolved - Video Playback is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 1 minute Affected Components: API Nov 8, 07:50:02 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 8, 07:51:04 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service.