SproutVideo experienced a minor incident on May 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 27, 2026, 06:00 PM UTC
Type: Maintenance Duration: 5 minutes Affected Components: Video Websites, Analytics, Web Application, Video Encoding, API May 27, 18:00:00 GMT+0 - Identified - We'll be performing an emergency maintenance of our primary database shortly. During this window, SproutVideo will be temporarily unavailable, and visitors will see a maintenance page in its place. Video playback of embedded videos will be unaffected during this time. We apologize for the short notice and any disruption this causes. We'll update this post as soon as everything is back to normal. May 27, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 27, 18:05:00 GMT+0 - Completed - Maintenance has completed successfully