Sprinklr experienced a notice incident on June 5, 2026 affecting APAC (Prod4), lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 05, 2026, 10:46 PM UTC
Hi Team, We are currently observing that the Prod4 platform is down and services are not accessible. The team has started investigating the issue on priority and is actively checking all related components to identify the root cause. We are working to restore the platform as quickly as possible. We will share the next update shortly or once services are fully restored. Appreciate your patience and support.
- resolved Jun 05, 2026, 11:04 PM UTC
Hi team, We are pleased to inform you that the issue with Prod4 Site has been resolved. After verification, we have confirmed that services are working as expected. However, we will continue to closely monitor the situation to ensure continued stability. Thank you for your patience throughout this process. If you experience any further issues or have additional questions, please do not hesitate to reach out.