Sprinklr incident

Breakage in Facebook workflows due to a recent Meta update

Minor Ongoing View vendor source →

Sprinklr is currently experiencing a minor incident affecting APAC (Prod4) and APAC (Prod11) and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 07:43 AM UTC
Resolved
Ongoing
Duration
● 2h 50m
Detected by Pingoru
Jun 05, 2026, 07:43 AM UTC

Affected components

APAC (Prod4)APAC (Prod11)EMEA (Prod3)EMEA (Prod5)EMEA (Prod15)America (Prod)America (Prod6)America (Prod2)America (Prod8)EMEA (Prod16)

Update timeline

  1. investigating Jun 05, 2026, 07:43 AM UTC

    Hi All, We are currently experiencing issues with Facebook workflows due to a recent Meta platform update. The impact includes fetching posts via comments (especially dark posts), Facebook profile creation and updates, and Facebook comment retrieval across all environments. Our Engineering team is actively working with Meta on a resolution and will provide further updates as they become available.